Attendee FAQ

  1. Where is the conference located?
    The conference is being held at the Embassy Suites Hotel and Conference Center located at 100 Conference Center Drive, East Peoria, IL. Sessions will be held in both the hotel and the conference center.
  2. What is included in the cost of registration?
    Registration includes a registration bag, access to all SAV events, including general session, all workshop sessions, conversation stations, showcasing, exhibit hall and art gallery. Lunch and light snacks are also included. For those attendees staying at the Embassy Suites Hotel and Conference Center, a full breakfast and Manager’s Reception will be provided daily by the hotel.Pre-conference registration is separate from conference registration.
  3. Where should I stay?
    The Embassy Suites and Conference Center is the official hotel of the conference. Room blocks have been set-aside until October 3, 2017. To make reservations using the website visit:, adjust your check in and checkout date, select Room Type, finish reservation by putting in your information!
  4. How do I get a certificate and receive credit for the sessions I attended during the conference?
    A variety of sessions will qualify for the following: Professional Development clock hours for licensed educators through the Illinois State Board of Education; Continuing Education (CE) for Speech-Language Pathologists, Social Workers, Occupational Therapists, and Physical Therapists license renewal through the Illinois Department of Financial and Professional Regulation; Gateways to Opportunity Registry and Early Intervention Credentialing hours. Please refer to your conference guide for more details. A credentialing table will be set-up on site to help answer questions.
  5. What if I lose my certificate?
    Participants requesting a new certificate will need to contact Denise Henry at A fee of $25.00 will be charged for all replacement certificates. Certificates will be mailed once the fee has been received.
  6. What is the Art Gallery?
    The Art Gallery provides an opportunity for participants to view a variety of developmentally appropriate artwork from around the state. Stop by to engage in some open-ended art experiences, view children’s artwork, and purchase raffle tickets! Funds raised from raffle ticket sales support next year’s art gallery for the next SAV conference.
  7. If I have a question or need help, where do I go?
    Participants needing assistance during the conference can stop at the main registration desk or can locate a conference volunteer. Conference volunteers will be wearing a ribbon indicating they are there to help and answer questions.
  8. Where do I find information about working with families?
    A family booth is set up in the exhibit hall. Please be sure to stop by to talk with Illinois STAR NET Family Resource Specialists and pick up current resources to support your work with families.
  9. What vendors will be in the exhibit hall?
    Please refer to the conference guide for a full list of exhibitors. A list of sponsors is posted on the SAV website.
  10. What are Conversation Stations?
    Conversation Stations are an opportunity for you to participate in a discussion with colleagues about cutting edge practices and challenging issues that impact the way we care for and educate children. Please refer to conference guide for topics and schedule.
  11. What is Market Place?
    Market Place is an opportunity for presenters to offer attendees additional resources for sale outside their training room. If you are looking for more information on a workshop session that you attended or if you missed a session and would like to speak with the presenters and check out their products, you can catch them immediately following their session.
  12. What is Showcasing?
    Showcasing is an opportunity for attendees to view unique features about programs across the state, innovative ideas or techniques, or share the results of research and evaluation
  13. What type of networking opportunities and events are planned during the conference?
    Attendees should consider using the exhibit hall as their home base to meet colleagues and network. Additionally, a nightly Manager’s Reception is provided from 5p-7p for Embassy Suites Hotel guests. The Illinois Division of Early Childhood will also be hosting a networking luncheon on Thursday, October 26th from 12-1:30p. Please refer to conference schedule for location. Additionally, an informal morning walk will be led by Mary Smith at 6:00a Thursday and Friday. Please meet in the hotel lobby if you would like to join us.
  14. Is there a lost and found?
    Through the duration of the conference, a lost and found will be set up at the conference registration desk. Once the conference is over, all lost and found items will be transferred to the Embassy Suites Hotel and Conference Center lost and found.
  15. What is the cancellation policy?
    If you are unable to attend the conference, you may cancel your registration by October 11th to receive a refund. A $20.00 processing fee for all refunds will be charged. After October 11th, refunds will not be provided. However, you are welcome to transfer your registration to a colleague. All transfers must be submitted in writing to
  16. When will I receive a printed schedule of the conference sessions?
    Printed copies of the conference schedule will be provided on-site when you check-in at the registration desk. You can also access the schedule on the SAV website to begin planning your schedule prior to the conference.
  17. Will there be internet access at the hotel and conference center?
    Yes, there will be free wireless internet access in the conference center as well as for Embassy Suites Hotel guests.
  18. How do I access handouts for my session?
    Presenters have been asked to submit their handouts to SAV electronically. Handouts will be accessible via the Guidebook App for those presenters who submitted to SAV. Presenters who do not submit electronically are expected to distribute hard copies of handouts during the workshop.
  19. What if I have dietary restrictions?
    There is a place to indicate dietary restrictions during the registration process. Every effort will be made to make reasonable accommodations for dietary restrictions.
  20. Do you take walk-in registrations?
    In order to guarantee your attendance to SAV, we encourage you to register by the early bird or regular registration deadline. Walk-in registration is not guaranteed.